- 不接受以个人不喜欢 / 衣服穿的不合适 / 不好看 / 色差 / 可清理的污渍 或 不视为有缺陷的商品为退换或退款理由。No exchange / refund will be made for product that does not fit / colour differ / quality or real product not up to expectation / not deemed defective.
- 我们将不对运输过程中造成的损坏负责。We shall not be responsible for the damge caused during shipping.
- 我们会确保所有商品在送出前都经过再三检查并包装妥当。We take care to ensure all products are checked properly and well-packed before they are shipped.
- 所有的退换条规只限于马来西亚。Exchange & return service only valid in Malaysia.
例子 Example:
- 问题 Question:如果我买了S size的裤子,发现不能穿,可以退款或退换吗?Can I request for a refund or exchange if I purchase a pant in S size which I can't fit.
答案 Answer:不能的。请在付款前再次确认好尺码表再下订单。No, kindly reconfirm the size chart before payment.
2. 问题 Question:如果我购买的商品有严重的瑕疵,可以退款吗?Can I request for a refund if I receive a defect item(s) ?
答案 Answer:如果您的商品在我们店铺是有库存的情况下将不被允许退款,只能进行退换程序。You will be entitled for exchange if you receive a defect item(s). Refund can only be made if the item(s) is out of stock.